Yesterday I had the pleasure of presenting at Chicago’s Cool Twitter Conference, on the subject of using twitter for Customer Service. The subject of my presentation was “Customized Customer Service – How Domino’s Delivered More Than Pizza.” Through telling the story of how Ramon De Leon, owner of 6 Chicago Domino’s franchises was able to [...]
Entries Tagged as 'Conference Recaps'
Cool Twitter Conference Chicago
August 6th, 2009 · 4 Comments
Tags: Conference Recaps · Public Speaking · twitter
Windy City Social Marketing Summit Recap
June 25th, 2009 · 3 Comments
I have so much to say about this great conference, so I will be breaking up into multiple posts to share some great takeaways and examples of attractive interactive campaigns! The Marketing Masters summit was held at Chicago’s Blackstone Hotel, and it was a packed house – over 200 professionals interested in learning how to [...]
Tags: Conference Recaps · social media musings
BOSSdev – Social Media Strategy Seminar
June 24th, 2009 · 2 Comments
On Thursday I went to the BOSSdev Social Media Marketing lunch at the Museum of Science & Industry in Chicago. The subject was “Social Media Strategy: Achieving Real Results in a Digital World.” One of my favorite parts was the location, do you think BOSSdev knew that you had to walk right through the Internet [...]